“Cross-border public services will be provided” - The aim of the Interoperability Framework, progress in the European digital single market
The Albanian public administration will cooperate with the administrations of the European Union member states, with the aim of exchanging information and providing Albanian public services across borders.
The decision approving the National Interoperability Framework has been published in the Official Gazette, which aims to further encourage public institutions to provide services and data to other public institutions, citizens and businesses through digital channels. It also aims to provide accessible public services to all citizens in the European Union.
This Framework envisages the promotion of cross-border and cross-sectoral interoperability for the provision of cross-border public services. The lack of interoperability is a major obstacle to progress in the digital single market in Europe.
Interoperability is a prerequisite for enabling electronic communication and information exchange between public institutions. These improvements are made in the context of the transposition of the European Interoperability Framework.
For the purposes of the framework, interoperability is the ability to integrate the sharing of information and knowledge between parties, institutions, through the work processes they support, through the exchange of data between their information technology systems. Interoperability addresses the need for cooperation between public administration sectors in the provision of public services, exchange of information between public administration sectors, sharing and re-using information between public administration sectors to increase administrative efficiency.
Despite significant progress towards the digitalisation of public administration, administrations may still face obstacles to information exchange and electronic collaboration. These include legal barriers, incompatible business processes and information models, and the diversity of technologies used. This is because, historically, information systems were deployed in the public sector independently of each other and not in a coordinated manner.
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