Individuals pay with cards, businesses still with checks/ Who is really pushing the digitalization of payments in Albania?

Individuals are pushing the Albanian banking system towards digital payments, while businesses continue to remain more tied to traditional instruments. This is the picture that emerges from the Bank of Albania's 2025 annual report, according to which cards have become the dominant means of payment, while checks remain almost entirely in business use.
The data from the report shows that in the last decade the weight of paper transfers has continuously decreased, while card payments have risen to the leading position in the payment structure. At the same time, the division between users is clear, cards and electronic money are dominated by individuals, while checks remain essentially a business instrument.
According to the report, around 67% of the total number of payments through banks during 2025 were made with debit and credit cards, while 94% of card payments belong to individuals. Similarly, electronic money payments are used only by individuals, making this instrument the clearest sign of the digital consumer.
The report shows that the change is not only in the instrument, but also in the channel of use. Home banking applications are now offered by all banks, while 66% of credit transfers are carried out remotely. During 2025, the number of payments through home banking increased by 23.2%, while remotely accessible accounts expanded by 44.4%, reaching 46.8% of total customer accounts in banks.
Another strong signal of this shift is the use of cards no longer as a means of cash withdrawal, but as a payment instrument. The Bank of Albania emphasizes that during 2025, for the first time, cards were used mainly for making payments, breaking the previous model of their use mainly for cash withdrawals. The number of card payments increased by 27.5%, while their use at POS in the country expanded by 38.7% in number and 26.9% in value.


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