Energy debts, installment settlement - OSHEE launches new schemes, criteria for benefiting and late payment interest reduction
The Universal Service Provider (USP), part of OSHEE Group, has launched new relief schemes for the installment payment of arrears of electricity bills. The scheme includes obligations incurred until December 31, 2024 and aims to help customers cope with accumulated debts.
According to the company's announcement, the scheme affects all categories of customers, with a special focus on families in need. Beneficiaries are family members receiving economic assistance, retired heads of household and people with special status, who can repay their obligations starting from 1,200 lek per month, while for other family customers, monthly installments start from 2,800 lek.
The maximum number of installments can reach up to 240, while customers have the option to choose higher installments to complete the repayment of obligations more quickly.
Meanwhile, for institutions and non-family entities, the number of installments is determined according to the value of the obligation, starting from 24 installments for lower debts and up to 120 installments for higher obligations.
OSHEE has also provided for a reduction in late payment interest for customers who choose to repay the entire obligation immediately. Family customers benefit from a 70% reduction in late payment interest, non-family customers 50%, while small businesses can benefit from a full forgiveness of late payment interest if they pay the entire obligation in one installment.
A special scheme has also been approved for special cases such as corrective invoices, summary invoices or cases of meter testing and dismantling. These obligations can be repaid in up to 24 installments, while if paid immediately in one installment, a reduction in late payment interest is obtained.
To benefit from these schemes, customers must have paid off the obligations incurred during 2025 and beyond, while after signing the agreement they must pay the first installment within 7 days and then continue with regular monthly payments.
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