“AI is making employees antisocial” - People are using technology to avoid colleagues, according to report
Office workers are turning to artificial intelligence when they don't want to ask their colleagues, according to a new report from Microsoft.
The company surveyed 31,000 employees in 31 countries to ask how they are adapting to artificial intelligence at work. While more people are turning to the technology for its unique capabilities, many are using it to avoid human interaction.
Seventeen percent of respondents said they use AI out of fear of judgment and because they want more private communication. Another 16% reported using it to avoid work tensions with a colleague. Fifteen percent cited colleague demands as a reason for turning to the technology, as it requires less “support.” And 8% said they use AI so they can take full credit for work and avoid citing a colleague.
Other popular usage responses included 42% who value innovation because it is available 24/7, 30% who say it completes tasks faster than humans, and 28% who like the "endless flow of ideas on demand."
The report comes as Microsoft announced a major expansion of its artificial intelligence tools. The spring launch of 365 Copilot Wave 2 is all about "agents" designed to function as digital colleagues, capable of performing complex tasks in the workplace through deep reasoning.
Microsoft has said it wants technology to serve as more than just a tool and become an integral collaborator in everyday work.
"A new organizational blueprint is emerging, blending machine intelligence with human judgment, building systems that are AI-operated but human-led. Like the Industrial Revolution or the Internet Age, this transformation will take decades to achieve its full promise and involve broad technological, social, and economic changes," the report says.
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